The Commission shall have the following functions—
(a) to investigate and make recommendations on complaints relating to health services;
(b) to conciliate between users and providers of health services;
(c) to investigate any matter relating to the health services referred to it by the Minister;
(d) to review and to identify the causes of complaints and to make recommendations on ways of minimizing or removing those causes;
(e) to record all complaints received by the Commission in a central register of complaints and to make copies of such register available, upon request, to the Minister or a person authorised by the Minister.